Privacy and Security Policy
It is important to know that Appliance Help protects your privacy while shopping
with us. We will not send you spam and you will not receive spam as a result of
shopping or visiting our site. Your personal information, including your email address,
is used only for your benefit and is not sold or provided to any outside source,
and NEVER will be.
We will only send you emails in reference to your visit.
Emails you may receive from us include:
- Saving Your Cart
- Order Confirmation
- Shipping Notifications
- Order Cancellations
- Return Authorizations
- Refund Notifications
- Customer Service Replies or important information regarding your order.
Your personal information is sent securely through a 128-bit SSL encryption
using Thawte.
It encrypts all of your information, including credit card number,
name, and address, so that it cannot be read as the information is transferred over
the internet.
Your name and address are required ship your items. This information is only
provided to our shipping companies. Most of our orders are shipped through
FedEx and UPS.
Your phone number is required in the event that our Customer Service Representatives
may need to contact you regarding your order. On occasion a courier may request
your phone number if they need to contact you about delivering your package. They
will call you directly.
Your credit card information
Appliance Help uses a secure online credit card processor –
Beanstream.com, and are a member of
CISP (Cardholder Information Security Program.) This is a program that
uses the highest information security standard requirements to protect you.
Your credit card number is securely stored for the processing of returns or cancellations.
Your information is always protected 24-7.
We use a security program called
HackerSafe. We are always protected and tested daily to pass a " FBI/SANS
Internet Security Test"
The HackerSafe logo only appears when our website's security is approved by the
"highest security scanning standards of the U.S. Government" and credit card companies.
Please learn more
about these standards.
For more information about Appliance Help read our
WEBSITE TERMS OF USE
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